Data Protection

1) Information about the collection of personal data and contact details of the responsible party

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we would like to inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.

1.2 The party responsible for data processing on this website in accordance with the Basic Data Protection Regulation (Data Protection Act) is the Landesspracheninstitut in der Ruhr-Universität Bochum, Laerholzstr. 84, 44801 Bochum, Germany, Tel.: +49 234 6874-0, E-Mail: info[at]lsi-bochum.de. The person responsible for processing personal data is the individual or legal entity who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transfer of personal data and other confidential content (e.g. orders or requests to the responsible party), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character sequence "https://" and the lock symbol in your browser bar.

2) Data collection when visiting our website

When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website:

  • Our visited website
  • Date and time of access
  • Quantity of data sent in bytes
  • Source/reference from which you accessed the site
  • Browser used
  • Operating system used
  • IP address used in anonymised form (192.168.xxx.xxx)

Processing is carried out in accordance with Article 6, Paragraph 1, Section F of the Data Protection Act on the basis of our justified interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognise your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.

If personal data is also processed by individual cookies implemented by us, processing is carried out in accordance with Article 6, Paragraph 1, Section F of the Data Protection Act in order to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Under certain circumstances, we work together with advertising partners who help us to make our internet presence more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (cookies from third parties). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case in the following sections.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Safari: https://support.apple.com/kb/ph21411?locale=de_DE

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

Please note that if cookies are not accepted, the functionality of our website may be limited.

4) Contact

Personal data is collected when contacting us (e.g. via contact form or e-mail). The data collected in the case of the contact form can be seen in the respective contact form. This data is stored and used exclusively for the purpose of responding to your request and/or for contacting you as well as for the associated technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request in accordance with Article 6, Paragraph 1, Section F of the Data Protection Act. If your contact is intended for the purpose of concluding a contract, an additional legal basis for processing is Article 6, Paragraph 1, Section B of the Data Protection Act. Your data will be deleted after the final processing of your enquiry. This will happen if it is clear from the circumstances that the matter in question has been conclusively resolved and provided that there are no statutory retention obligations to the contrary.

5) Data transfer upon completion of the transaction (online shop and dispatch of goods)

We only transfer personal data to third parties if this is necessary within the scope of the transaction; for example, to the companies entrusted with the delivery of the goods or the credit institution entrusted with the handling of payments. A further transfer of the data will not take place or only if you have expressly agreed to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

6) Registration for events or e-learning courses

Personal data is only collected if you provide it to us of your own accord, e.g. when registering for events or e-learning courses, by filling out forms or sending e-mails, when ordering products or services, enquiries or requests for material.

LSI.online: Personal learning profiles are created during the period of use of LSI.online to enable all functionalities of the learning environment. The data can only be viewed by the user or eTutor and is used solely for the purpose of learning guidance. After termination of use, this data is archived and can be deleted upon request.

The databases and their contents remain with our company and our provider. Your personal data will not be made available in any form by us or by persons commissioned by us or third parties, unless we have your consent or an official order to do so.

7) Use of your data for direct advertising

Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Your e-mail address is the only mandatory information for the sending of the newsletter. The provision of any other data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter until you have expressly confirmed that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Article 6, Paragraph 1, Section A of the Data Protection Act. When you register for the newsletter, we save your IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending a message to the party responsible named at the beginning of the newsletter. Once you have cancelled your subscription, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we will inform you of in this declaration.

8) Use of social media

We maintain online presences within social networks and platforms in order to be able to communicate with customers, interested parties and users who are active there and inform them about our services. We point out that user data may be processed outside the European Union. This can result in risks for users, because it could make it more difficult to enforce the rights of users, for example. With regard to US providers certified under the Privacy Shield, we would like to point out that they thereby agree to comply with EU data protection standards. In addition, users' data is generally processed for market research and advertising purposes. For example, user profiles can be created from the user behaviour and the resulting interests of the users. The user profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behaviour and interests of the users are stored. Furthermore, data may also be stored in the user profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). The processing of users' personal data is based on our legitimate interests in effective information of users and communication with users in accordance with Article 6, Paragraph 1, Section F of the Data Protection Act. If users are asked by the respective providers to give their consent to data processing (i.e. to give their consent, e.g. by ticking a box or pressing a button), the legal basis for processing is Article 6, Paragraph 1, Section A, Article 7 of the Data Protection Act. For a detailed representation of the relevant processing and the possibilities of objection (opt-out), we refer to the following linked information provided by the providers. Also in the case of requests for information and the assertion of user rights, we would like to point out that these can most effectively be asserted with the providers. Only the providers have access to the data of the users and can directly take appropriate measures and provide information. Should you nevertheless require assistance, you can contact us.

Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)

Data protection declaration: https://www.facebook.com/about/privacy/

Opt-Out: https://www.facebook.com/settings?tab=ads und http://www.youronlinechoices.com

Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

9) Web analysis services Matomo (formerly Piwik)

This website uses the web analysis service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo") to collect and store data based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Article 6, Paragraph 1, Section F of the Data Protection Act. Pseudonymised user profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. Cookies are small text files which are stored locally in the cache of the visitor's internet browser. Among other things, the cookies enable the recognition of the internet browser.

The data collected with Matomo technology (including your pseudonymised IP address) is processed on our own servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor of this website and is not combined with personal data about the bearer of the pseudonym.

If you do not agree with the storage and evaluation of this data from your visit, you can object to the storage and use of this data at any time by clicking on the mouse. In this case a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie is also deleted and may have to be reactivated by you.

10) Tools and Misc.

Google Web Fonts

This site uses so-called web fonts provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") for the uniform display of fonts. When you open a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google's servers. This enables Google to know that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and attractive presentation of our online content. This represents a legitimate interest within the context of Article 6, Paragraph 1, Section f F of the Data Protection Act. If your browser does not support Web Fonts, a standard font will be used by your computer.

Google LLC based in the USA is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/

11) Rights of the individual concerned

11.1 The applicable data protection law grants you comprehensive data protection rights (rights of information and intervention) in relation to the responsible party regarding the processing of your personal data, about which we inform you below:

  • Right of access in accordance with Article 15 of the Data Protection Act: Specifically, you have a right of access to your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, erasure, restriction of processing, opposition to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision making including profiling and, where applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees provided under Article 46 DPA when your data is transferred to non-EU countries;
  • Right to correction in accordance with Article 16 of the Data Protection Act: You have the right to have incorrect data relating to you corrected without delay and/or to have your incomplete data stored by us completed;
  • Right to deletion in accordance with Article 17 of the Data Protection Act: You have the right to request the deletion of your personal data if the conditions of Article 17, Paragraph 1 of the Data Protection Act are met. However, this right does not apply in specific cases where the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • Right to limit processing in accordance with Article 18 of the Data Protection Act: You have the right to request limitation of the processing of your personal data while the accuracy of your data which you dispute is being checked, if you refuse to have your data deleted due to unauthorised data processing and instead request limitation of the processing of your data, if you require your data for the pursuit, exercise or defence of legal claims, when we no longer require this data once the purpose has been achieved, or if you have lodged an objection on grounds of your particular situation, until such time as it is established that our legitimate reasons outweigh the objection;
  • Right to notification under Article 19 of the Data Protection Act: If you have asserted the right to rectification, erasure or limitation of processing with regard to the responsible party, the latter is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients;
  • Right to data transfer in accordance with Article 20 of the Data Protection Act: You have the right to receive your personal data that you have provided us with in a structured, standard and machine-readable format or to request that it be transferred to another party responsible, insofar as this is technically feasible;
  • Right to revoke previously granted consent in accordance with Article 7, Paragraph 3 of the Data Protection Act: You have the right to revoke at any time, with effect for the future, any consent you have given to the processing of data. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be justified on a legal basis for processing without consent. Revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;
  • Right of appeal under Article 77 of the Data Protection Act: If you believe that the processing of personal data relating to you is in breach of the DPA, you have the right - without prejudice to any other administrative or judicial means of redress - to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the alleged breach occurs.

11.2 Right to object

If your personal data is processed on the basis of legitimate interests pursuant to Article 6, Paragraph 1, Clause 1, Section F of the Data Protection Act, you have the right to object to the processing of your personal data pursuant to Article 21 of the Data Protection Act, if there are reasons for doing so arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without indicating any special situation. If you wish to exercise your right of revocation or objection, simply send an e-mail to info[at]lsi-bochum.de

12) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal retention period (e.g. retention periods under commercial and tax law). After expiry of the period, the corresponding data is routinely deleted if it is no longer required for the fulfilment or initiation of the contract and/or if we have no justified interest in further storage.

13) Changes to the data protection declaration

We reserve the right to amend this privacy policy at any time in accordance with the applicable data protection regulations. The current status is June 2018.

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